Vice President of Cash Management

Job Title: Vice President of Cash Management

Department: Wheaton 

Reports To: Wheaton Market President

FLSA Status: Exempt

Type of Position: Full-Time

Job Summary

The Vice President of Cash Management serves as TrustBank’s Illinois representative focusing on DuPage County with support for the other Illinois markets where we maintain a physical (bank) presence.  The position’s primary role is to originate new profitable deposit relationships with commercial businesses and high-net-worth individuals by providing these market segments with competitive TrustBank products and services that meet these customers’ ever-changing needs.   The position will also receive referrals from lenders and wealth advisors to expand relationships with additional deposit accounts and services.  In addition, the Vice President of Cash Management will be expected to develop relationships with centers of influence in their respective communities.  The role also requires this person to target community engagement opportunities to grow and enhance brand visibility. 

Primary Duties and Responsibilities

• Acquire, retain and expand new and existing deposit relationships.  Develop and maintain strong customer relationships through in-person and remote interactions, identifying financial needs and offering tailored cash management solutions.

• Act as the principal relationship manager for new and existing clients while introducing TrustBank partners in implementing our Team approach.  

• Leads and directs business activities to support the development of commercial banking as it relates to deposit relationships, with emphasis on the total commercial banking relationship.  This includes joint calls with lenders or the Market President as needed.

• Focus on driving deposit generation through the sale of traditional products and commercial cash management services. 

• Determine cash management product suitability to best meet the business client’s cash flow and analysis needs while balancing the bank’s revenue opportunities.

• Contribute to the broader success of TrustBank by creating deep, profitable relationships through cross-selling across all lines of business by “teaming” with the appropriate TrustBank partners.  

• Assist in the appropriate staffing of the Wheaton Branch as needed. 

• Take an active, visible role in the DuPage community by participating in local business, civic, and charitable organizations, and over time assuming positions of related volunteer leadership, and managing local donations and sponsorship requests.

Additional Duties and Responsibilities

• Provide solutions and support by phone, email, and at the client’s place of business.

• Support training and correspondence related to client’s cash management services.

• Assist in the development of cash management marketing and training materials.

• Collaborate with IT to resolve technical issues and implement system upgrades.

• Maintain deep and updated understanding of the banks policies and risk management philosophy and an understanding of applicable regulations and compliance requirements. 

• Serve on bank committees, including but not limited to Marketing Committee, Deposit Committee, and Wheaton Deposit Pricing Committee.  

• Collaborate and provide input to Market President and TrustBank’s executive team to construct and implement a comprehensive a strategic business development plan to secure relationships and increase customer and portfolio size in the community.  

• Perform other duties as assigned.

Traits/Characteristics of a Successful Vice President

• Self-motivated, assertive, perform well in a results-oriented sales environment, interact with customer and team members in a professional and personable manner, and perform well in potentially stressful situations requiring tact, diplomacy, integrity, and confidentiality.

• Prior experience in establishing and meeting specific sales goals and objectives.

• Strong presentation, planning, organization, time management, and follow-up skills.

• Effective problem-solving and decision-making skills.

• Excellent probing and listening skills to uncover customer needs.

• Excellent interpersonal, verbal and written communication skills.

• Presents him/herself in a professional manner.

Working Conditions and Essential Functions

This is a full-time exempt position, working a minimum of 40-hours per week and longer may be warranted to meet the demands of the job or other duties as assigned. Hours will vary depending on the needs of the bank and availability on Saturdays is required. Well-lit office environment and the noise level is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms, and talk, or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. Ability to travel via air, rail, automobile and or/bus. 

Disclosures

TrustBank recognizes that people are our bank’s strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. Equal Opportunity Employer/Disability/Veterans. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization.

Updated August 1, 2024